There are numerous points that might offend a client if you are not adequately aware of the nuances of the cultural and background knowledge of the situation. A caring coach should at all times be curious and considerate about the client’s needs and values.
by Catriona Futter How often do you expect yourself to do something well because you are a coach, and you know the theory of what
by Michael J. Marx Your client Sally calls you on a Sunday. Her sister Valerie just visited. Their afternoon discussion eventually centered around Valerie’s sense